HireTessa
AI after-hours intake for law firms

Never lose a lead you already paid to generate.

Tessa answers your missed and after-hours calls and your website chat with one brain — books the consultation, and keeps the ledger on every promise made.

Book a demo

Tessa is an AI assistant — disclosed to every caller, on every call.

T
Tessa · Reyes Family LawAI intake assistant — after hours
Recording disclosure baked in No legal advice — hard guardrail No payments taken, ever Conflict-check capture Full transcripts for supervision
Tessa in action

Calls and chat. One brain. Three jobs.

Captures the intake

A 9:40pm caller about a custody matter. Tessa gathered the facts, the adverse party for conflicts, and contact preferences.

“Before we go further — may I ask the name of the other party involved?”

Answers the questions

Hours, location, parking, what to bring, consultation fees. Legal questions get captured verbatim for the attorney — never answered.

“That’s exactly the kind of question Attorney Reyes should answer for you — I’ll make sure it’s first on her list.”

Books the consultation

Straight onto your calendar, live on the call or in chat. If no slot fits, Tessa promises a callback — and the ledger tracks it.

“You’re confirmed for Tuesday at 9:00 AM. You’ll get a text with everything you need.”
The math

What are missed calls costing your firm?

You already paid to make the phone ring.

Walking away every month
$36,000

Recoverable with Tessa
$21,600
for a few hundred dollars a month

Assumes 60% of answered after-hours contacts schedule a consultation. Your pilot report replaces assumptions with your firm’s actual numbers.

The promise ledger

Answering is table stakes. Tessa tracks the promise.

Intaker does chat. CallRail and Smith.ai do calls. Nobody owns the lead until the consult is booked — one record per person, across every channel, with every callback promise tracked to done.

M. Rivera · called 9:42pm · custodyConsult booked
J. Chen · called 6:15am · DUICallback due 10:00am
S. Patel · called + chatted · injuryMerged — one record
T. Brooks · callback unreturnedOverdue 2h — escalated
Pricing

Less than one lost consultation per month.

No chat limits. No traffic caps. No forced upgrades. Unlimited website chat on every plan. Outgrow your plan? Calls keep getting answered at a flat $1.50 each — never a surprise tier jump.

Tessa Core
$299/mo

✓ After-hours + overflow call answering
Unlimited website chat
✓ 100 voice conversations included
✓ Promise ledger + supervision portal
✓ Consultation booking on your calendar
✓ Disclosure, guardrails, conflict capture

Book a demo
Tessa Complete
$499/mo

Everything in Core, plus:
✓ 250 voice conversations included
✓ Custom voice matched to your firm
✓ Text-message hot-lead alerts to the attorney
✓ Multiple calendars / practice groups
✓ New channels (email, SMS) as they launch

Book a demo

Founding-firm rate: $199/mo, locked for life — first 10 firms. Month-to-month, no contracts. Voice conversations count only when engaged over 15 seconds; spam and robocalls are always free.

See full pricing & billing FAQ → Switching from Smith.ai, Intaker, or an answering service? Bring your last invoice to the demo — free setup and migration for switchers.

Questions firms ask
Do callers know they’re talking to an AI?

Always. Tessa discloses that she’s an AI assistant and that the call is recorded, at the start of every conversation. That transparency is part of your supervision story, not a risk to it.

Will Tessa give legal advice?

Never — it’s a hard guardrail, not a setting. She gathers facts, captures conflict-check details, answers logistics, and schedules. Legal questions are recorded verbatim for the attorney.

What happens to my existing phones and staff?

Nothing changes during business hours unless you want it to. Tessa takes the calls you’re already missing — after-hours, weekends, overflow — and your team sees every transcript the next morning.

How is this different from an answering service or chat widget?

Those answer a channel. Tessa owns the lead — one brain across calls and chat, one record per person, and a ledger of every promise so nothing falls through.